Refund Policy
Last updated: October 2026
Free shipping in the lower 48. Printed to order in the US.
Free shipping in the lower 48. Printed to order in the US.
Last updated: October 2026
Effective date: September 5, 2026
We want you to be happy with your print. If you are not, here is how to put it right.
You may return any order for any reason within 30 days of delivery. To qualify, the item must be unused, undamaged, and returned in its original packaging.
To start a return, email orders@loot-art.com with your order number and a note on what went wrong. We will send you return instructions. Please do not send anything back before you hear from us: returns received without prior authorization cannot be processed.
Where there is no defect or workmanship issue, return shipping is paid by the customer. We recommend a tracked service, since we cannot refund an item that does not reach us.
If your print arrives damaged, shows a defect in printing or workmanship, or is not what you ordered, we will replace it free of charge or refund you in full, whichever you prefer. You do not pay return shipping, and in most cases we will not ask you to send the item back at all.
Please email orders@loot-art.com within 30 days of delivery with your order number and photographs of the item and its packaging.
Approved refunds go back to your original payment method. Once we have received and inspected your return, or approved a claim, we process the refund within 2 business days. Your bank or card issuer typically takes a further 5 to 10 business days to post it.
Because every print is made to order, we can only cancel an order before it enters production. Email orders@loot-art.com as soon as possible and we will cancel and refund in full if production has not started.
Loot Art LLC, South Bend, Indiana, USA orders@loot-art.com